enLanguage
banner
Home /

SERVICE /FAQ

Q: Where is your factory located?

No.33 Xinhua Road,Xinmi,Zhengzhou

Q: What's your after-sale service?

Our quality warranty period is one year. Any quality problem will be solved to customer satisfactions.

Q: What's your tem of the delivery?

Our ordinary delivery term is FOB Ningbo by sea, and we also accept EXW.

Q: What's is your shipping service?

We can provide services for vessel booking, goods consolidation, customs declaration and shipping documents preparation at the shipping port.

Q: How long is your delivery time? And the sample time?

The general delivery time is 60 days after receiving your order deposit. 

Q: Company visit: Can I visit your company?

Customers are welcome to visit the factory and we will provide you with warm reception and professional explanation.

Q: Customized services: Can customized services be provided?

Yes, we can provide customized services according to customers' specific needs to meet the needs of different industries and application scenarios.

Q: Payment methods: What payment methods does your company support?

We support a variety of payment methods, including bank transfer, online payment, etc. The details can be determined through negotiation between the two parties.

Q: Price issue: How much does the equipment cost?

Equipment prices will vary based on model, specifications, performance and other factors. We can provide a detailed quotation for your reference.

Q: Maintenance cycle: Does the equipment require regular maintenance? How long is the maintenance cycle?

Yes, equipment requires regular maintenance to maintain optimal performance. Specific maintenance intervals will be based on equipment usage and manufacturer recommendations.