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SERVICE /FAQ

Q: After-sales service: What after-sales services does your company provide after purchasing the equipment?

We provide comprehensive after-sales services such as equipment guidance, installation, debugging, and training, and conduct regular after-sales visits to ensure the normal operation of the equipment.

Q: Efficiency question: What is the combustion efficiency of the equipment?

Our company has many patented technologies. Our combustion equipment adopts advanced combustion technology to ensure efficient combustion, reduce energy waste, and achieve the purpose of reducing costs and  increasing efficiency for users.

Q: What types of burners in your factory?

?gas burner?oil burner?biomass burner?dual fuel burner?waste oil burner ?heavy oil burner ?multi-channel burner?pulverized coal burner ?other customized burner

Q: Product type: What types of combustion thermal energy equipment does your company mainly produce?

Our company is a company that customizes non-standard combustion thermal energy equipment. We design the solution based on the customer's actual working conditions. The fuel application range is wide, and various gas, liquid, and powder fuels are applicable, such as coke oven gas, formaldehyde, heavy oil, diesel, coal powder, wood powder, etc.

Q: What's your MOQ?

?Burner:1/item?Parts:5/item?Boiler:1/item

Q: Efficiency question: What is the combustion efficiency of the equipment?

Our company has many patented technologies. Our combustion equipment adopts advanced combustion technology to ensure efficient combustion, reduce energy waste, and achieve the purpose of reducing costs and  increasing efficiency for users.

Q: Environmental performance: What is the environmental performance of the equipment?

We attach great importance to environmental performance. The company has independent low-nitrogen combustion technology. Our low-nitrogen burner NOX emissions are less than 30 mg, which meets the national environmental protection emission requirements.

Q: Application fields: In which industries are these equipment mainly used?

Our products are widely used in boilers, baking equipment, industrial kilns, incinerators, ironing equipment, furnaces and other industries.

Q: Where is your company main sales country?

Our products are sold all over the world, Southeast Asian countries such as Vietnam, the Philippines, etc., European countries such as Germany, the United Kingdom, etc., as well as Brazil, Turkey, South Africa and so on.

Q: How is the packing of products?

The product is wrapped in plastic film and protected by a wooden box outside. Inside the wooden box is placed the product manual.